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  1. How can we help?
  2. Tecla Shield DOS
  3. Troubleshooting

Troubleshooting

  • Long press not working on Switch Control with Tecla Shield
  • The Tecla Shield is paired to iOS device but nothing happens with Switch Control when I press the switch
  • The scanning is gone, I just see a bar moving across the screen
  • Tecla Shield is not reconnecting to my iPhone or iPad automatically or disconnects when screen goes to sleep
  • I am using an Android Device but the Tecla Shield is not connecting
How can we help?